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Nationwide Credit Corporation (NCC) was founded in
1967. NCC is spearheaded by a Senior Management Team that has over 100
years of combined collection experience.
When you decide to work with Nationwide Credit Corporation on any of our
collection programs, you are choosing a service, which provides a mutually
beneficial relationship - assuring the highest levels of collection and
customer service, offering peace of mind that your accounts are being
handled by the most highly trained team of professionals in the
industry.
Your
Contacts at NCC
- Account
Executives
Each client, no matter how small, is assigned to one of our
Executives, who will act as the principle point of liaison. Your
representative will contact you monthly, providing status reports and
updates, and generally assisting with any questions that you may have.
- Customer Service
Representatives
NCC also has a team of Customer Service Representatives (CSR) who are
always available to assist you or amend your accounts, if and when the
need arises.
- Handling your
Accounts
The clerical staff at NCC receives and logs our client's accounts.
They are immediately assigned to an 'Industry Specific' (IS)
Collection Team. For example, a Medical IS team works exclusively with
medical accounts. At NCC, staff turnover is among the lowest in the
industry, allowing our collectors to specialize in specific fields,
meaning a level of expertise that maximizes your return.
- Collection
Managers
Each collection team reports to a manager. Collection managers train
their teams to operate strictly within the laws of the Fair Debt
and Collection Practices Act (FDCPA). Managers also motivate their
team to full potential, providing advice and solutions to daily issues
which arise, and of course, assisting in the collection of your money.
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