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1. Account is placed with NCC. Acknowledgment is sent to Client.
2. First Notice is sent. Address is scanned by Letter Service Company and matched up against the NCOA Database.
3. Account is scrubbed for Bankruptcy.
4. Those accounts without Addresses or Phone Numbers are put through our Skip Tracing procedures
5. Account is then assigned and Phone Contacts begin.
6. NCC negotiates payment in full, a satisfactory payment arrangement, or will work with consumer in resolving any disputes.
7. Resolution to any dispute is satisfied (if applicableNCC obtains a clear commitment on the resolution of the debt.
8. Account to make sure payments are consistent
9. In the event that the debtor fails to cooperate in resolving the debt, NCC will forward the account to the clients attorney; after client approval in writing.

This process is just a basic example of the flow of an account in the collection process. We tailor each process for each of our clients depending on the type of business that is received by the client. For further information on our collection process, please contact our Sales Department: Sales@nccva.com.

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