If you have received one of our notices, or have received a phone call from us please direct your questions or comments to us via any of the contact points below.

Wait times are often extensive due to call volume.

Call Center hours are:

8:30am to 8:00pm EST- Monday and Tuesday
8:30am to 4:45pm EST - Wednesday through Friday
8:30am to 12:00pm EST - Saturdays

To help us better assist you, please have your account number, SSN, or the number we called you at before you call. Thank You.

If you would like to make a payment or view your account please click here.

Main Phone:

Main Number: 1-800-989-3402 or 703-642-7500

Department Specific Phone Numbers:
Fairfax County Personal Property Tax Number: 1-800-481-2651 or 703-813-1426
Pentagon Federal Credit Union: 1-800-882-7271
Children's Hospital Account: 1-888-277-6151 or 703-813-1411
Medical Account: 1-800-651-3098 or 703-245-1921
Any Non-Medical Account: 1-866-806-2769 or 703-245-1922

We would be happy to discuss any of our Collection Services with you:

Client Services/Sales: 1-800-989-3400 or 703-813-1400

Our Client Services Hours of Operation are:
8:30am to 5:00pm - Monday through Friday

Fax:

703-813-1414

Physical Address:

Nationwide Credit Corporation
5503 Cherokee Ave Suite 100
Alexandria, VA 22312

Walk-Up Payment hours are

Monday - Friday: 8:30am - 4:30pm

Mailing Address:

Nationwide Credit Corporation
PO Box 9156
Alexandria, VA 22304